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Remove case history (GSX) of an Apple device

Removes the service case history (GSX) of an Apple device by IMEI/serial: 1, 2, 3, 4 or bulk. It does not remove iCloud. Delivered in 1-24 hours.

Updated: September 5, 2026

Type
IMEI
Delivery
1-24 h
Coverage
Worldwide

What is this service?

It removes the case history of an Apple device in the GSX service system (the record of support/service cases associated with the device). It does not remove iCloud or the activation lock.

What is included?

  • Removal of 1, 2, 3 or 4 cases, or in bulk (any quantity).
  • Applies to all Apple devices.

How is it done?

It is processed by the device IMEI or serial number. Delivery is in 1 to 24 hours.

Important

  • It does not remove iCloud / Activation Lock: this service acts only on the case history in GSX.
  • If what you need is to remove iCloud, see our iCloud removal options.

Frequently asked questions

What is GSX? It is Apple's service system used by authorized centers; the device's support cases are recorded there.

Does this unlock iCloud? No. It does not remove iCloud or the activation lock.

How long does it take? Between 1 and 24 hours.